Terms of Service
Terms of Service
This website is operated by SINTEL GLOBAL INC (trading as BitByBit DIY). Throughout the site, the terms “we”, “us” and “our” refer to SINTEL GLOBAL INC. SINTEL GLOBAL INC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
3. Accuracy and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
5. Products or Services
Certain products (such as our DIY mosaic kits) may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
6. Intellectual Property (Design Rights)
SINTEL GLOBAL INC has intellectual property rights protected under worldwide copyright, trademark, and other laws. BitByBit DIY is the sole owner of all rights and interests in and to the Site and its content, including but not limited to our original mosaic patterns, product designs, photography, text, and logos.
The unauthorized copying, modification, or publication of our unique designs and patterns is strictly prohibited. You agree to indemnify SINTEL GLOBAL INC in the event of any breach of intellectual property rights through your use of the Site.
7. User-Generated Content
If you post reviews, photos of your finished mosaic art, or comments, you grant SINTEL GLOBAL INC a perpetual, worldwide, royalty-free license to use, reproduce, and display that content for marketing purposes. We take no responsibility and assume no liability for any content posted by you or any third-party.
8. Safety Disclaimer
Our mosaic kits contain materials that may have sharp edges (glass tiles). By purchasing, you acknowledge that you have read our safety warnings. SINTEL GLOBAL INC is not liable for injuries resulting from improper handling or use by children under the age of 12.
Connect With Us
We believe that trust is the most important “bit” of our business. Whether you need guidance on a project or have a question about your order, our dedicated team is here to help.
Company Name: SINTEL GLOBAL INC.
E-mail: support@bitbybitdiy.com
Phone number: +1 (213) 865-9318
Address: 999 18TH ST UNIT 3026,DENVER, CO 80202, USA
(The above address is not the return address, if you want to return, please contact our customer service by email)
Service Hours: Monday-Sunday from 10 am – 5 pm(CST)
Updated on March 16, 2026
Best Regards
https://www.bitbybitdiy.com/
