About Us
About Us
Crafting Your World, One Tile at a Time
Welcome to BitByBit DIY, where we believe that everyone possesses an innate creative spark. In a world that moves faster every day, we provide a “creative sanctuary”—a place to slow down, escape the digital noise, and rediscover the tactile joy of handcrafting.
Our Corporate Identity & Operations
BitByBit DIY is a premier craft brand proudly owned and operated by SINTEL GLOBAL INC. Based in the United States, our corporate headquarters is located at 999 18TH ST UNIT 3026, DENVER, CO 80202, USA.
We specialize in high-quality, boutique mosaic art kits designed for enthusiasts of all skill levels. Our business model is rooted in the Artisan-to-Home philosophy. Unlike mass-produced craft store items, every BitByBit kit undergoes a rigorous manual preparation process.
Currently, we focus exclusively on the United States market. This allows us to maintain a localized, high-touch customer experience and ensure that our quality control standards meet the expectations of our American crafting community.
The BitByBit Business Model
- Curated Sourcing: We source high-quality mica glass and hand-inspect every tile for vibrant color and safe, smooth edges.
- Bespoke Bases: Our wooden bases are custom-designed and hand-finished, providing a sturdy, professional-grade canvas for your art.
- Quality Over Speed: We operate on a 1-7 business day manual inspection cycle. We don’t ship a kit until it is verified as “perfect.”
- Secure Transactions: To ensure your peace of mind, we utilize PayPal for all transactions, providing a secure and transparent shopping experience.
The Brand Story: Why “BitByBit”?
Our journey began with a simple observation: many people are intimidated by complex arts, fearing they lack the time or specialized training to create something beautiful. We saw the intricate, ancient beauty of mosaic art and wondered—how can we make this therapeutic experience accessible to everyone?
The name BitByBit represents our core philosophy. A masterpiece isn’t created in an instant; it’s built piece by piece, bit by bit. This process mirrors life itself—it requires patience, mindfulness, and the belief that small, seemingly random pieces can come together to form a grander, more beautiful vision.
When you open a BitByBit kit, you aren’t just starting a project; you are participating in a tradition of “Art Without Barriers.” From our artisan studio in Spokane to your kitchen table, we provide the tools, the guidance, and the inspiration to help you build your masterpiece, one bit at a time.
Connect With Us
We believe that trust is the most important “bit” of our business. Whether you need guidance on a project or have a question about your order, our dedicated team is here to help.
Company Name: SINTEL GLOBAL INC.
E-mail: support@bitbybitdiy.com
Phone number: +1 (213) 865-9318
Address: 999 18TH ST UNIT 3026,DENVER, CO 80202, USA
(The above address is not the return address, if you want to return, please contact our customer service by email)
Service Hours: Monday-Sunday from 10 am – 5 pm(CST)
Updated on March 16, 2026
Best Regards
https://www.bitbybitdiy.com/
